Comments on: Thunderbird Stuck in Endless Upgrade

By: dust

dust — Thu, 24 Sep 2009 05:51:34 +0000

Yep, exited the Logitech QuickCam app tray program and update succeeded. Thanks!

By: Jirristols

Jirristols — Mon, 29 Jun 2009 06:53:07 +0000

Thanx a lot, almost had the monday morning blues if it weren’t for this solution!

By: Girith

Girith — Sat, 27 Jun 2009 08:25:56 +0000

Thunderbird was stuck in the update process for me too, until I closed Kaspersky Antivirus.

By: MeToo

MeToo — Wed, 24 Jun 2009 03:33:39 +0000

Quickcam.exe was the culprit in my case. Killed it, and the thunderbird update worked fine. Thanks!

By: ME

ME — Sun, 07 Jun 2009 03:44:14 +0000

Killing Quickcam totally worked. Thank you, thank you, thank you!

By: simonwien

simonwien — Thu, 30 Apr 2009 06:54:05 +0000

Just to say thanks to all this has been getting on my nerves for weeks now but getting rid of the the Logitech in ctrl alt & Del worked for me.
Simon

By: thanks

thanks — Sat, 21 Mar 2009 05:47:51 +0000

Thanks for this… I had to kill quickcam as well. I guess this was the first update since I hooked the cam up…

By: Dave

Dave — Fri, 20 Mar 2009 22:56:30 +0000

I was hoping Sardaukar86′s fix would work, but my Quickcam program already had Outlook as it’s preferred email client. Yet Thunderbird still gives me this loop every time I try to upgrade it.

So I guess I’ll have to continue killing Quickcam.exe every upgrade…

By: Yka

Yka — Fri, 20 Mar 2009 09:33:55 +0000

Same as Tepp. That is the only thing that worked for me. Other solutions just would not do it.
So disable Kaspersky for a minute if you have this AV. It works.

By: Mr. Serge

Mr. Serge — Thu, 19 Mar 2009 00:58:20 +0000

Works fine in my case when I disable anti-virus software (Kaspersky).

By: patrick

patrick — Fri, 16 Jan 2009 17:45:01 +0000

Thanks for your post. Had to quick quickcam.exe

By: Tepp

Tepp — Mon, 12 Jan 2009 17:28:19 +0000

Had the same problem but simply temporarily disabled my Antivirus program (Kaspersky) before starting Thunderbird…

By: Sardaukar86

Sardaukar86 — Sun, 11 Jan 2009 22:07:11 +0000

Logitech problem here too – I used ‘Unlocker’, a wee freeware util that shows the processes locking the selected file (mozMap32.dll).

Killing the Logitech process certainly sorts the problem out for that login session but to actually resolve the issue, open the Logitech software and hit the ‘Gears’ icon (settings).

From here select the last ‘tab’ and you’ll see a drop-down combobox that allows you to select your preferred e-mail client. Set this to anything other than Thunderbird and this problem should not re-occur.

By: Tyler Style

Tyler Style — Wed, 31 Dec 2008 19:03:59 +0000

I’m running tbird on XP SP3. As per a suggestion on another site, I was trying to delete C:\Documents and Settings\\Local Settings\Application Data\Thunderbird\mozMapi32.dll.

Windows popped up an alert telling me that I couldn’t delete the file, which was rather suspicious. I fired up ProcessExplorer and found that of all things Gadwin Printscreen had locked that dll! I shut down the program, killed thunderbird.exe to escape from the endless loop, and then fired up tbird again. Upgrade proceeded with NO problems whatsoever.

Perhaps the updater needs to check to make sure that mozMapi32.dll is not locked by other processes before trying to update?

By: zoly

zoly — Wed, 31 Dec 2008 13:51:04 +0000

I agree with the people who have Logitec Quick Cam installed, it causes somehow the problem. Shutting down the process with CTRL+ALT+DEL and finding logitec quick cam process will solve the update error…